Data Protection
Last Updated: January 2024
Our Commitment to Data Protection
quiet-hawk is committed to protecting your personal data and respecting your privacy rights. This page outlines how we handle your personal information in accordance with Australian privacy legislation and international data protection standards.
Data Controller
quiet-hawk is the data controller responsible for your personal data collected through this website. Our contact details are:
Address: Level 8, 247 Collins Street, Melbourne VIC 3000, Australia
Email: [email protected]
Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: When you have given explicit consent for processing for specific purposes
- Contract: When processing is necessary to perform a contract with you or take pre-contractual steps
- Legal Obligation: When processing is required to comply with applicable laws
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights
Your Data Protection Rights
You have the following rights regarding your personal data:
Right of Access
You can request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
In certain circumstances, you can request that we delete your personal data. This right applies when the data is no longer necessary for its original purpose or when you withdraw consent.
Right to Restriction
You can request that we restrict processing of your personal data in certain circumstances, such as when you contest its accuracy.
Right to Data Portability
Where technically feasible, you can request that we transfer your personal data to another organisation in a commonly used, machine-readable format.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Data Security Measures
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Staff training on data protection practices
- Incident response procedures
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary depending on the type of data and purpose of processing. When data is no longer required, we securely delete or anonymise it.
International Data Transfers
Your personal data may be processed by service providers located outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Automated Decision Making
We do not use automated decision-making processes that significantly affect you without human involvement.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals without undue delay.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Before lodging a formal complaint, we encourage you to contact us directly so we can address your concerns.
Contact Our Privacy Team
For any questions about data protection or to exercise your rights, contact us:
Email: [email protected]
Address: Level 8, 247 Collins Street, Melbourne VIC 3000, Australia
We aim to respond to all legitimate requests within thirty days.